![]() Wait until the system starts (it may take up to 15 minutes) and run Procmon.exe again.Īfter you have finished collecting the required log files, please provide them to your Kaseya Support Technician for further evaluation. Specify the path for the logs to be saved, then click OK. Select All Events in the Events to save section.Operating System: Windows XP/Vista/7/Windows 10 32-bit program. Maximize Process Monitor and uncheck the option File -> Capture Events. Download Now Author's Site Author: Microsoft: License: Free. Minimize Process Monitor and reproduce the issue. First, you must download the latest version of ProcMon and extract the ProcessMonitor.zip file to a directory on your local system, for example C:Tools. Before unpacking, make sure that the current user account has administrator privileges. Process Monitor is a Sysinternals program provided by Microsoft with the express purpose of monitoring the windows environment. Sysinternals Suite is a bundle of the Sysinternals utilities including Process Explorer, Process Monitor, Sysmon, Autoruns, ProcDump, all of the PsTools, and many more. Now its time to tell the customer to reproduce the problem. Starting a Procmon trace on a remote machine. ![]() You can do this by running the following command: Psexec.exe -sd computername procmon -accepteula -backingfile c:tempproc.pml -quiet. ![]() The following guide outlines how to gather these logs:įirst: download and unpack procmon.exe. We first need to start the trace on the remote machine. Under certain circumstances, Kaseya Support Technicians will require that you collect Process Monitor Logs so that they can further troubleshoot an issue you may be experiencing with Kaspersky Endpoint Security. Download Procmon from the following link and save the file to the desktop: Unzip and run the tool (procmon.exe). ![]()
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